Frequently Asked Questions

What is Atolla?

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We’re a skin health company that combines data science with skin science. Using a patented algorithm and machine learning, we’ve developed a system that delivers customized skincare products using your actual skin data — and changes as your skin does. 

Who started Atolla?

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We are a founding team of three with backgrounds in design, data science, and dermatology. 

Meghan Maupin (CEO) - Meghan has a graduate degree in Engineering and Management from MIT, and has previously worked in design roles at Patagonia, the MIT Design Lab, and Formlabs. With an expertise in integrating new technology into user experience, her work includes designing an AI-powered personal assistant and launching multiple products for mass customization in 3D printing. 

Sid Salvi (COO) - Sid left MIT Sloan after the first year of his MBA to start Atolla. Before MIT, he worked at Kurt Salmon (now part of Accenture Strategy) helping retailers and brands incorporate predictive analytics in their operations. He started his data science career by building machine learning models to help large CPG brands optimize marketing spend.

Dr. Ranella Hirsch (CSO) - Called an "Expert Derm" by Allure and a "Beauty Guru" by Marie Claire, Dr. Ranella Hirsch is a frequently quoted expert in Cosmetic Dermatology. She trained at Yale New Haven Hospital, SUNY, and the Massachusetts General Hospital, and is the Past President of the American Society of Cosmetic Dermatology and Aesthetic Surgery (2008-9).

How do I contact you?

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For customer service or general questions: [email protected]

For press inquiries: [email protected]

For product and business collaborations: [email protected]

For influencer relations, please fill out this form

How does Atolla make sustainability a priority?

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At Atolla, one of our biggest priorities is reducing your need to buy products that aren’t the best match for your skin. We hate to see products sit on a shelf or get thrown in the trash. When your skincare products don’t work for your skin, they also don’t work for your wallet or the planet.

We are conscious of the fact that we provide physical goods, and shipping them to you consumes resources. We aim to package our products with the most responsible materials we can source. To minimize our footprint in creating and delivering your skincare, we choose packaging materials that can either be reused, composted, or recycled. We try to avoid plastic, and we’re glad to say that we’ve been able to limit our packaging to only a few plastic components.

Learn how to responsibly dispose of our products here.