Frequently Asked Questions

What ingredients do you use?

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We use the very best, research-backed ingredients chosen by dermatologists. But far more importantly, we use them in just the right formula for you. You don't need to use every ingredient; you just need the right ones at the amount that is safe and effective for your skin.

You will be able to preview all the ingredients in your serum after filling out your initial assessment, as well as learn why you received each ingredient at a specific dosage.

To see our full active ingredient list, go here.

What are your ingredient standards?

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We are focused on efficacy and safety by only using the highest quality, research-backed ingredients chosen by dermatologists. We don’t add any artificial fragrance, artificial preservatives, phthalates, paraben, or sulfates. Our ingredients are also gluten-free and vegan. 

We are able to offer a higher concentration of effective ingredients through our monthly, direct-to-consumer model, which means we don’t need heavy preservatives for extended life on your shelf.

I’m pregnant. Can I continue to use Atolla?

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One advantage of Atolla is that the product changes with your body. Your formula will always reflect your most recent Skin Health Kit results. Keep in mind that your measurements may change before, during, and after pregnancy. 

We’ll ask during your assessment if you are pregnant or breastfeeding to ensure your formula is pregnancy-safe. You can view the full ingredient list for your personalized serum formula on the dashboard of your account. We recommend reviewing the full list before completing the order transaction. 

Please consult with your doctor before adding any new product to your routine, including if you decide to start or continue a personalized serum. If you have any concerns about the ingredients, please contact us at [email protected] Our customer service and skincare advisors will do their best to find the best combination for your skin.

I have allergies. Is it safe for me to use Atolla?

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Yes! We design your serum with your skin profile in mind, which is why we ask about allergies in our initial assessment to create a formula that works uniquely for your needs.